Privacy Policy
Last updated: November 6, 2024
1. Introduction
Welcome to ThinkAI Academy ("we," "our," or "us"). This Privacy Policy explains how Image LLC (registered in Latvia) collects, uses, and protects your personal information when you visit https://thinkai.academy/. We are committed to ensuring the privacy and security of your personal information while providing high-quality educational services in artificial intelligence and related technologies.
2. Information We Collect
We collect information through various tools and services to enhance your learning experience:
- Google Analytics:
Records your website usage, traffic patterns, and site performance metrics. This helps us understand how students interact with our educational content and improve our course delivery methods. We analyze:
- Pages visited and time spent on each lesson
- Course completion rates
- Most popular learning paths
- User engagement metrics
- Google Tag Manager:
Manages various tracking scripts and analytics tools to ensure seamless integration of our educational platform components.
- Facebook Pixel:
Tracks your interactions with our advertisements and website for marketing purposes, helping us reach more potential students interested in AI education.
- WordPress:
Stores basic user data and preferences to personalize your learning experience and save your progress.
3. Types of Data Collected
We collect the following information to provide and improve our educational services:
Personal Information:
- Full name
- Email address
- Billing information
- IP address
- Learning preferences
- Course progress data
- Assessment results
Technical Information:
- Browser type and version
- Device information
- Operating system
- Cookie data
- Usage statistics
- Learning platform interactions
- Time zone settings
4. Payment Processing
We use Paddle as our secure payment processor. Our payment processing system ensures:
- All payment data is securely handled by Paddle
- We do not store your credit card information
- Transactions are encrypted using industry-standard protocols
- Multiple payment methods are supported for your convenience
- Automatic invoice generation for your records
- Secure processing of international payments
5. Refund Policy
We offer a 30-day refund policy for all our courses and services. Our refund process is:
- Simple and straightforward
- No questions asked within the first 30 days
- Processed within 5-7 business days
- Available for all course purchases
- Includes full access to course materials during the refund period
6. How We Use Your Information
Educational Purposes:
- Personalize learning experiences
- Track course progress
- Provide performance feedback
- Generate course certificates
- Adapt content difficulty
Administrative Purposes:
- Process payments
- Send course updates
- Provide technical support
- Improve our services
- Maintain security
7. Data Protection
We implement comprehensive security measures to protect your data:
- SSL/TLS encryption for all data transmission
- Regular security audits and updates
- Secure data storage with encryption at rest
- Access controls and authentication measures
- Regular backup procedures
- Incident response planning
8. Your Rights
Under GDPR and applicable laws, you have the following rights:
- Access your personal data
- Correct inaccurate data
- Request data deletion
- Object to data processing
- Request data portability
- Withdraw consent
- Lodge complaints
- Restrict processing
9. Cookie Policy
Our cookie policy includes:
- Essential cookies for website functionality
- Analytics cookies for performance measurement
- Marketing cookies for targeted advertising
- Preference cookies for user settings
- Session cookies for user authentication
10. Third-Party Services
11. Contact Information
For privacy-related inquiries, please contact us at:
Image LLC
Email: [email protected]
Registered in Latvia
12. Updates to Privacy Policy
We reserve the right to update this privacy policy at any time. When we do:
- Changes will be posted on this page
- The "Last updated" date will be modified
- Significant changes will be notified via email
- Previous versions will be archived
© 2024 ThinkAI Academy. All rights reserved.